Returns & Exchanges
At Tool Mart, we want you to be fully satisfied with your purchase. If a tool doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the tools in their original packaging, ensuring all manuals, accessories, and protective inserts are included.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized shipping location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing